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Frequently Asked Questions

Why do I need to pay VAT for Xecrets?

We must comply with Swedish and European Union rules for taxation.

The rules are complex, but essentially they state that we need to charge VAT depending on the rate in your country of origin, and then register for VAT in your country and transfer the VAT there. This applies for the European Union.

For countries outside of the EU we do not charge any VAT.

Within the EU there are provisions for business to business transactions to avoid charging the VAT. Unfortunately, we do not have the administrative resources to handle this, and the vast majority of our customers are consumers. Should this for some reason be a deal breaker for you, please contact us directly and we'll see what we can do.